Technology support should feel more human
Brotherly Technology is a family-built team for business owners who want a real relationship with the people responsible for their technology.
- Owner-led service
- Response commitment
- No long lock-in contracts
Download “The Small Business IT Buyers Guide”
Our free guide helps you understand what to look for in IT support, the fees involved, and how choosing the right partner can protect your business from data breaches, compliance risks, and unnecessary downtime.
A family-built practice of making technology practical
Curiosity, hard work, and a used IBM PC
- A first computer that sparked a lasting fascination with technology
- A local PC repair shop and a growing commitment to small businesses
- Experience with both hardware and software work
- A clear view of how technology and security investments can still leave gaps
Support built around peace of mind
- Secure and affordable IT solutions for small and medium businesses
- Technology explained in terms business owners can use
- A family business shaped by the trust of dedicated clients
- A relationship with people you can reach when the work matters
Keep the work useful and personal
Start with the business, not the product. We listen to what a team is trying to accomplish before recommending a technical path.
Make accountability visible. A named team should be able to explain what is happening, what changed, and what is worth doing next.
Explain technology in plain language. Business owners deserve practical options they can understand and use to make a decision.
Stay close to the work. Remote support is useful when it is faster; real people still show up when the hardware needs hands.
The people who actually fix it
No offshore call centre and no rotating cast of strangers. The same small team learns your setup, answers when you call, and gets hands on the hardware when something genuinely needs it.
Jess Roberts, owner of Brotherly Technology, is a business owner and a passionate advocate for technology and cybersecurity. Through his work with small businesses and even into Fortune 500 companies, he saw that despite significant investments in technology and cybersecurity, many still fell prey to cyber-attacks. That realization led him to establish Brotherly Technology to provide small and medium businesses with secure and affordable IT solutions and peace of mind.
- A named account manager who knows your environment
- Owner-led service: reach the top without filing a ticket
- Remote when it's faster, onsite when it matters
We've Been IT Since 1996
We've been fixing computers since before most IT shops existed. Gadgets, networks, cybersecurity problems - we like working through them, and after this many years it still hasn't gotten old.
The Beginning
Picture this: It's 1996, and we've just spent all our summer cash on a used IBM PC. Only problem? It doesn't even turn on! But instead of sulking, that mishap sparked a passion for all things tech. After some hustle, we bought out a local PC Repair shop. Suddenly, our quest to fix that old clunker of a PC became something bigger.
Software & Growth
As we got comfortable with hardware, we moved into software. We built a loan-processing system that a large bank picked up and used to speed up how they handled small loans. But our heart stayed with small businesses, the people who helped us grow and usually needed the most help.
Your Trusted Partner
With over 28 years in the business, we've got a solid handle on most things tech, and we keep learning to cover the rest. Windows shop or Mac shop, we can work with it. Most days you won't hear from us at all, because we're watching in the background and catching problems before they cost you anything.
Most problems are solved before you hear about them
Support should be something you notice by its absence. This is the loop running behind every account.
We watch
Monitoring runs continuously across your systems, so problems surface as alerts rather than complaints.
We catch it early
Most issues are caught and resolved before anyone in your team notices anything was wrong.
We fix it
Remote first, onsite when it genuinely needs hands. Either way, one named team owns the outcome.
We report back
Plain-English updates on what happened, what changed and what is worth doing next.
Why Choose Brotherly Technology?
We fix tech issues, but the relationship is what keeps clients around. From day one we listen, skip the jargon, and recommend what actually fits your business.
"This company makes you feel like family."
Chris Rankin
The Rankin Firm LLP
Our Values
Secure
We protect your business with enterprise-grade cybersecurity, proactive monitoring, and HIPAA-readiness solutions.
Support
Immediate response times, unlimited remote support, and onsite assistance when you need it, always with a positive attitude.
Connect
We help hybrid and remote teams stay connected securely with cloud solutions, VPN access, and reliable infrastructure.
Monitor
24/7 proactive monitoring catches and resolves issues before they impact your business, keeping your systems running smoothly.